Leadership and Sales

Leadership and Sales

Content by EdApp

Mental Health in the Workplace

This course aims to shed light on mental health issues, empower leaders and managers to spot the signs of mental health issues, know how to prevent & intervene when necessary, and how to maintain a culture where all employees are supported and empowered to thrive in the workplace.

4 lessons

Content by EdApp

Using Technology to Build a Community

The pandemic may have affected many organizations, forcing its members to work remotely and placing a distance between colleagues and leaders which can lead to the decline of a team's connectedness. This course covers topics that leaders can use to adapt to these changes and help them build a community through the help of technology online, how to organize remote team-building activities as well as cultivating them.

4 lessons

Content by EdApp

Building and Maintaining Trust

Trust is the intangible asset that keeps leaders and their followers working together to achieve a collective goal. In this course, we will discuss the elements of trust, how trust is built, and how it is maintained from a leadership perspective.

4 lessons

Content by EdApp

Managing Video-Based Coaching

From virtual meeting etiquettes to tips on how to be a better coach for your organization, this course covers a wide range of information that leaders can use to improve their skills in facilitating video-based coaching.

3 lessons

Content by EdApp

Operating with Empathy

As leader, it is your responsibility to ensure your employees feel valued and lead in a way that contributes to an empathetic culture within your organisation.

3 lessons

Content by Dr. PY Lum

Helping Others to Develop

Helping Others to Develop is about capturing important daily moments to help our people to develop. In this course, there are three modules, namely Feedback, Feedforward, and Development Conversation. Together they form a highly effective way for learning and development. In each module, you will be introduced to the what’s, why’s, and how’s of these three critical skills for developing your people.

3 lessons

Content by EdApp

Agile Sales Management

Learn how an Agile approach to project management can apply to contemporary sales.

4 lessons

Content by EdApp

Effective Communication

It takes revamping our skills and learning new ideas to keep communicating effectively. In this course, we will discuss the ways in which you can improve your communication skills when speaking with someone directly, in public or virtually.

4 lessons

Content by EdApp

Building a Customer-Focused Culture

A customer-focused approach places the customer at the centre of all your sales initiatives. In this course, we dive deep into the essence of customer focus and learn how you can encourage a customer-focused approach in your company through mindset and behaviour.

3 lessons

Content by EdApp

Managing Difficult Conversations

Whether you're managing a remote team online or a group of employees in an in-office environment, difficult conversations may occur between colleagues or the people that you lead from time to time. This course covers the importance of having difficult conversations with your team, and how everyone including leaders can handle these kinds of conversations -- we also included some tips on how to give negative feedback effectively, and how to deliver an authentic apology to your clients.

6 lessons

Content by EdApp

Leadership Strategy

In changing times, an organisation's leadership strategy also needs to change. Through this lesson, you will learn about the definition of leadership strategy, its importance, the essential skills and qualities of a strategic leader, specific leadership strategies needed to adapt to changes, and how some companies specifically adjusted their leadership strategies during the COVID-19 pandemic.

4 lessons

Content by EdApp

Expectations Setting

A vital attribute in leadership is excellence in setting expectations. It is inevitable to encounter miscommunications and disappointments when it comes to expectations. This course provides an insightful take on how to improve on this skill. We will go through deconstructing and framing expectations, increasing employee involvement, and bridging identified gaps.

4 lessons

Content by EdApp

Maintaining Culture

Discover an in-depth understanding of culture in the context of leadership and its essence in an organization and how to maintain it with consistency.

3 lessons

Content by EdApp

Personal and Team Resilience

Workplaces are dynamic and ever-changing, it can often be stressful and present challenging difficult situations. This course aims to equip both leaders and employees alike with the necessary basic skills in handling whatever life and work throw your way and emerge wiser, stronger, and more positive than ever.

4 lessons

Content by EdApp

Active Listening

Active listening is necessary to converse effectively with clients and let them know they are being heard. Let’s learn about the nuts and bolts of active listening and why developing better listening skills is a sound sales strategy that can win you more clients.

4 lessons

Content by Dr. PY Lum

True Influence - Developing Enduring Impact

In a more connected and complex world, where problems need a multi-disciplinary approach to solve, working with diverse team members becomes a common practice. To succeed in such diverse team situation, one needs effective communication, interpersonal, and influencing skills. In this course, we introduce to you the concept and practice of True Influence. You will learn the 5C’s of True Influence and how to develop them.

6 lessons

Content by EdApp

Work Hard, Play Hard: Bringing Fun Into Your Workplace

Boring is out. Fun is in. Fun at work is no longer a taboo as it has proven to be a key aspect that helps build teams effectively, keeps employees happy and satisfied, and bring long-term benefits to the company. In this course, we discuss the benefits of having play and games in your workplace and strategies on how you can leverage them to develop teamwork for your office-based and remote teams and foster diversity and inclusion.

4 lessons

Content by EdApp

Competitive Landscapes

Learn about the many benefits of doing a competitive landscape analysis, and the importance of using competitive intelligence to help you develop a counter strategy.

3 lessons

Content by EdApp

Future Ready Leadership

This course focuses on helping leaders prepare for the future of leadership, breaking down silos within the organization, leading with agility and fostering a digital mindset for future success.

3 lessons

Content by EdApp

Closing a Deal

Look at strategies for closing an enterprise deal, and how you can adapt to the contemporary sales environment.

3 lessons

Content by EdApp

Emerging Leadership Styles

This course help leaders identify contemporary leadership styles which suit them in order to meet the needs of their organization.

4 lessons

Content by EdApp

The Language of Sales

Learn about the importance of developing relationships with your buyers, how to develop convincing arguments and how to handle tough sales scenarios with resilience.

3 lessons

Content by EdApp

Learn and Apply

The best leaders are the ones who never stop learning. This course teaches us how having a learning mindset can set you apart from the rest.

4 lessons

Content by EdApp

Managing Leadership Stress

This course aims to help leaders identify triggers of stress and apply practical ways in handling it.

3 lessons

Content by Dr. PY Lum

Giving Effective Feedback

Feedback has become more and more important in organizational life. More than ever, in a distributed workplace we need to give one another feedback effectively to grow trust, develop the team and produce desired outcomes. In this module, you will learn the what, why, and how of Giving Effective Feedback.

1 lesson

Content by EdApp

Sales Professionals' Guide to Time Management

"Time is money" is especially true for sales professionals. This course aims to specifically help sales professionals effectively make use of their time and gain optimal results.

3 lessons

Content by EdApp

Account Planning

In this course, learn about the challenges in account planning today and how you can leverage modern account planning approaches to take sales to the next level.

3 lessons

Content by EdApp

Knowing Your Market

Knowing your market is absolutely critical in making informed business decisions. This course takes a closer look at the significance of knowing your target customers, the basics of market research as well as the ways on how to keep your findings relevant and up-to-date.

3 lessons

Content by EdApp

Solution Selling Strategy

Review the basics of solution selling as a client strategy and learn how to make actionable plans for turning industry risks into business opportunities.

4 lessons

Content by EdApp

Creating Tension in Sales Calls

There are a variety of approaches that you can employ in managing sales conversations, but have you figured out what’s effective for you in handling tension and closing deals in actual situations? In this course, we will show you the components of an effective sales conversation, how we can incorporate and manage tension in these conversations, and some examples, exercises, and strategies in helping you master tension in sales conversations.

3 lessons

Content by EdApp

Planning a Sales Call

Research has shown that the most successful salespeople plan before a call. Doing your homework of researching, building an objective, and creating a strategy can help ensure that you will achieve your goal with every sales call you make. This course will discuss the essential steps of planning for a sales call.

5 lessons

Content by EdApp

Effective Call-Closing (in Pharmaceutical Sales)

Show your client that you can deliver their needs and close your pharmaceutical sale! After completing this course, you should be able to understand sales closing techniques and how to close a deal amid a crisis.

3 lessons

Content by EdApp

Improving Your Sales Forecast

Learn about the importance of a standardised sales process, and how the technology behind predictive analytics (Artificial Intelligence and Machine Learning) can help improve your organisations forecasts and how you can implement the right tools for your team.

3 lessons

Content by Dr. PY Lum

Adaptability

This course will help you to develop your Adaptability so as to succeed in the fast changing environment. Adaptability have been identified by employers to be the most important skill in a 2020 survey. The only constant is change, and the pace of change will only accelerate. So in order to be successful, you will need to be effectively adaptable. This course will show you the way.

7 lessons

Content by EdApp

Result-based Management

Many business leaders are now shifting to result-based management (RBM) and for good reason. Let’s talk about the edge of using an output-based management model and why it is key in building high performance teams in today’s workplace.

3 lessons

Content by EdApp

Leadership Theory: Charismatic Leadership

Explore the benefits, and potential negative aspects, of charismatic leadership in a workplace context.

3 lessons

Content by EdApp

Upselling

Explore the essentials of upselling and the relevant factors leading to successful upsell opportunities.

4 lessons

Content by EdApp

Rewarding Achievements

Learn how to implement the right kinds of rewards to drive employee performance. This course will provide practical examples of how appreciation and recognition can be utilised to motivate your team.

3 lessons

Content by EdApp

The Power of Discovery

One of the most vital steps in the sales process is discovery calls. In this course, you will learn about how you can prepare before the call, techniques you can apply to ensure success, and responses when you encounter objections from prospects, plus a few tips.

3 lessons

Content by EdApp

Connection and Collaboration

Delve into the correlations between rapport, collaboration and knowledge creation.

3 lessons

Content by EdApp

The Bid Proposal Cycle

Learn how you can capture new business by using a Bid Proposal Cycle, how to identify and respond to different RFx methods, and how to craft winning bid proposals.

3 lessons

Content by EdApp

Leadership Theory: Leader-member Exchange (LMX)

This course provides information about leader-member exchange (LMX) theory, such as its definition, how it occurs in the workplace, what in-groups and out-groups are, the positive and negative aspects of each group, and what leaders can do to avoid in-group biases (including the similar-to-me bias, racial bias, and gender bias); it also touches on the idea of cultural fluency. Lastly, it provides steps leaders can take to have a better relationship with all their members, not just those similar to them, and create a large in-group in their organisation.

3 lessons

Content by EdApp

Accountability (in Pharmaceutical Sales)

Being part of an organization means being accountable for your responsibilities and the outcome of any decision or process. In this course, we will explain accountability and distinguish it from responsibility. It will also detail how to be accountable to our organization and our consumers.

3 lessons

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